Privacy policy

Effective Date: 08.02.2025.

Last Updated: 08.02.2025.

At Übersetzungsstätte e.U., accessible from https://ue-staette.at/, the privacy of our visitors is one of our main priorities. This Privacy Policy document contains types of information that is collected and recorded by Übersetzungsstätte e.U. and how we use it.

1. Information We Collect

We collect personal data only when necessary to provide our services. This may include:

  • Name and contact details (email, phone number, address).
  • Details related to translation services (documents, requests, preferences).
  • Billing and payment information.
  • Technical data such as IP addresses and browser details for analytics.

2. How We Use Your Information

The collected data is used for the following purposes:

  • Providing and improving translation services.
  • Responding to inquiries and customer support requests.
  • Processing payments and managing invoices.
  • Ensuring compliance with legal and regulatory obligations.

3. Legal Basis for Processing

We process personal data based on the following legal grounds under the General Data Protection Regulation (GDPR):

  • Performance of a contract – to provide our translation services.
  • Legal obligations – compliance with tax and accounting laws.
  • Legitimate interests – improving services and website functionality.
  • Consent – for marketing, analytics, and non-essential cookies.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Essential cookies are required for the website to function properly. Additionally, we may use:

  • Google Analytics for statistical analysis (only if you consent).
  • Google Ads for marketing purposes (only if you consent).
  • Functional cookies to store user preferences.

You can manage your cookie preferences via our cookie banner.

5. Data Sharing

We do not sell or rent your data. However, we may share data with third-party service providers, including:

  • Payment processors for transactions.
  • Cloud storage providers for document handling.
  • Marketing and analytics platforms (only if consented).

6. Data Security

We implement appropriate security measures to prevent unauthorized access, disclosure, or alteration of your data. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

8. Your Rights Under GDPR

As an EU resident, you have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for data processing at any time.
  • Request data portability.
  • Object to processing based on legitimate interests.
  • Lodge a complaint with your local data protection authority.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

11. Contact Information

If you have any questions regarding this Privacy Policy, you may contact us at:

Email: office@ue-staette.at

Company: Übersetzungsstätte e.U.

Website: https://ue-staette.at/

Übersetzungsstätte e. U.

Žiga Zupančič

Hochsatzengasse 44/3

1140 Wien

Österreich

+43 699 18 18 73 87 info@ue-staette.at
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